International Grades - Open Technologies

I have successfully connected links to screen shots in my other blogs but I am unable to make my screen shot appear on my blogs as visual images. I have been following the correct procedures and tried everything to get it to work but it still always come up as a red X in a box. I am still trying to resolve this problem, so I don't lose marks for it. I have sent an email to the INGOTs people and still have no reply but hopefully they will resolve the problem.