QCA ref: 6.1
Purpose of qualifications
The key issue is the authentication of the qualification. A qualification provides information about the capability of an individual in a particular field. When an individual claims to have a qualification how can its authenticity be verified? There have been well-publicised cases of people teaching and even performing major surgery with no qualifications. The first issue is how easy it is to verify someone’s claim to be qualified.
Authenticating the certificate
The traditional method is for the candidate to declare that they possess the certificate (eg in a job application form) and then the interested parties can choose to verify whether or not this is the case. The first point of failure is when the individual claims to have the certificate and no-one checks the veracity of the claim. There is no means of dealing with this situation and it is the same for any qualification. The next potential point of failure is when the candidate produces a certificate that is not valid, a forgery that is accepted on face value and not checked. This is far more likely to succeed if the verification process is not free and immediate because verification then takes some effort. If a paper certificate is convincing it is very unlikely to be checked and with current inexpensive computer graphics tools forging a paper certificate is very easy to do. In the age of computers the record of the certificate in a database defines the certification, the paper copy of the certificate is simply a convenient means of representing the verifiable computer record without having to go to the computer to verify the contents of its database. The Internet changes this because of the ubiquitous access to computer terminals that can make secure access to databases anywhere in the world. Whether a paper or electronic certificate, if the certificate is checked back to the Awarding Body it is almost certain that the Awarding Body will check the name of the candidate and the certificate number against entries in its database. In effect the paper certificate is simply a representation of the information in the database. With modern communications technology it is straightforward to authenticate any certificate directly in the Awarding Body’s database over the Internet. If any certificate is not verifiable in this way there is a much greater chance that forgeries will be accepted and this is probably the most significant potential point of failure.