General guidance for interpreting QCF qualification levels [1]

Link to assessor's guide to interpreting the criteria for this unit [2]

Click on the links in the table below for specific guidance on the assessment criteria.

Unit 1, Cleaning Services (2 credits)

1. Clean and disinfect, applying relevant techniques, tools and materials.

1.1 I can use a range of cleaning materials effectively. [3]

1.2 I can use hand tools for cleaning. [4]

1.3 I can operate different types of cleaning machines (eg vacuum cleaner, polishers). [5]

1.4 I can match cleaning techniques to the particular environment. [6]

1.5 I can set up and use ladders and scaffolding, safely. [7]

1.6 I can empty, clean and prepare litter bins and ashtrays. [8]

1.7 I can disinfect areas that need it. [9]

1.8 I can collect, sort and manage different types of waste. [10]

Unit 2, Cleaning Services Work Managment (2 credits)

1. Understand, plan, organise and communicate work.

1.1 I can understand and interpret work instructions and work schedules [12]

1.2 I can check and take note of inventory levels of cleaning materials, tools, equipment and products [13]

1.3 I can communicate, report, and provide feedback to clients [14]

1.4 I can manage and monitor my own work [15]

1.5 I can inspect the progress and quality of cleaning operations at various locations [16]

1.6 I can work with confidential information and personal items [17]

1.7 I can plan my work, including structuring it in time, space, and assigning priority [18]

1.8 I can react and deal with problems which arise during my work [19]

Unit 3, Cleaning Safety (2 credits)

1. Work safely with efficiency and precision

1.1 I can work as part of a team and contribute to safe outcomes [21]

1.2 I can work independently and safely [22]

1.3 I can contribute to promoting a safe working environment [23]

1.4 I can perform my duties and tasks with the required precision [24]

1.5 I can be punctual and precise with regard to rules, procedures and deadlines [25]