General Information
Requirements
Assessment Method
Assessors can use the criteria to determine levels of prior learning through dialog with the candidate, direct observation and any other appropriate and relevant evidence. They can score each of the criteria "L", "S", "H". An "N" indicates no evidence and this is the default setting. "L" indicates some capability but some help still required and the candidate is not secure with that particular criterion. "S" indicates secure mastery of the criterion. "H" indicates that the candidate is operating beyond the basic requirements of the criterion. If all criteria are matched with "S" or "H" the unit is passed. All criteria must be at least "S" for a pass.
The Entry 3 learner will be becoming increasingly capable of making use of skills, knowledge and understanding to carry out simple structured tasks and activities with occasional guidance and intervention. They will start to relate tasks to contexts and be aware of consequences of actions for themselves and others. While support and guidance are still needed they will demonstrate increasing capability of working self-sufficiently with simple structured tasks.
An activity will typically be 'structured' when:
* there are several steps that need to be sequential; and
* the learner has opportunities to practice the sequence or clear guidance is provided.
1.1 I can use a scanner to read codes
The candidate should be able to use a scanner
Evidence: Relevant information in their publications and documents.
Additional information and guidance
Technology helps in stock management a great deal and the use of bar code readers and scanners helps to track what is coming and going from the stock.
1.2 I can use machinery to meet requirements
Candidates should be able to work with their order management system as required
Evidence: From portfolio files and assessor verification.
Additional information and guidance
Depending on where the candidates work, they will be exposed to different equipment to help them carry out their duties. This could be automation machinery for stick picking or could be pallet lifters.
1.3 I can work with an order picking system
Candidates should be able to work with a variety of order picking devices
Evidence: From portfolio files.
Additional information and guidance
Some goods will be picked mechanically and delivered for packaging without much human intervention. Candidates need to work with the system they find themselves using.
1.4 I can monitor the inventory
Candidates will be able to demonstrate basic stock management
Evidence: Assessors observation of finalised published work.
Some inventory may be such that a visual check may be enough, for example if the company sells heavy machinery that does not sell that quickly. Other good may need some type of computerised check to make sure stocks are at the right levels.
1.5 I can follow the stock rotation
Candidates will be able to keep customer interest high
Evidence: Assessors observation of finalised published work.
Some stock, such as items of clothing, might be selling poorly due to low visibility. In stores that have large numbers of different items, stock rotation helps the items get exposure on the shop floor in order to get customer interest.
1.6 I can organise placing of goods
Candidates will be able to carry out effective goods placement
Evidence: Assessors observation of finalised published work.
Most candidates will be aware if they ever go to a supermarket that some items are placed next to others and it does not always seem understandable. It is based on retail psychology and research. Placing sweets by the checkout ensures that people with their children will be badgered into buying more sweets. Research showed that placing beer near to nappies led to more sales. It was because husbands were asked to pick up nappies on the way home from work and would therefore buy some beer. Placement is everything.
1.7 I can prepare and maintain equipment
Candidates will be able to maintain basic tools they use
Evidence: Assessors observation of finalised published work.
Candidates will use a range of equipment in order management and in order for it to be working full, it needs to be looked after and maintained. This could be cleaning or checking batteries etc.
1.8 I can apply labels and classify goods
Candidates will be able to prepare stock for sale
Evidence: Assessors observation of finalised published work.
As new items come into stock or others are replaced, they will need to be labeled and put into the right place, such as the right isle or shelf. Candidates need to demonstrate this ability.
1.9 I can report on activities
Candidates will be able to talk about what they do
Evidence: Assessors observation of finalised published work.
The ability to explain what you do to non experts is a good gauge of how well you understand the job. Candidates should be encouraged to articulate what the job involves and what aspects of it they most like or dislike.
The assessor should keep a record of assessment judgements made for each candidate and make notes of any significant issues for any candidate. They must be prepared to enter into dialog with their Account Manager and provide their assessment records to the Account Manager through the on-line mark book. They should be prepared to provide evidence as a basis for their judgements should it be required by the Principal Assessor or their Account Manager/external moderator. Before authorising certification, the Account Manager must be satisfied that the assessors judgements are sound.