General Information
Requirements
Assessment Method
Assessors can use the criteria to determine levels of prior learning through dialog with the candidate, direct observation and any other appropriate and relevant evidence. They can score each of the criteria "L", "S", "H". An "N" indicates no evidence and this is the default setting. "L" indicates some capability but some help still required and the candidate is not secure with that particular criterion. "S" indicates secure mastery of the criterion. "H" indicates that the candidate is operating beyond the basic requirements of the criterion. If all criteria are matched with "S" or "H" the unit is passed. All criteria must be at least "S" for a pass.
The Entry 3 learner will be becoming increasingly capable of making use of skills, knowledge and understanding to carry out simple structured tasks and activities with occasional guidance and intervention. They will start to relate tasks to contexts and be aware of consequences of actions for themselves and others. While support and guidance are still needed they will demonstrate increasing capability of working self-sufficiently with simple structured tasks.
An activity will typically be 'structured' when:
* there are several steps that need to be sequential; and
* the learner has opportunities to practice the sequence or clear guidance is provided.
1.1 I can work safely in a retail environment
The candidate should be able to work safely
Evidence: Relevant information in their publications and documents.
Additional information and guidance
All working environments have their dangers and retail is no exception. Candidates working in this sector need to know what dangers there are and how to avoid accidents as far as possible.
1.2 I can follow safety instructions to ensure safety
Candidates should be able to follow local safety guidelines
Evidence: From portfolio files and assessor verification.
Additional information and guidance
Candidates will receive basic training in the required safety procedures and need to demonstrate they understand and can follow these instructions.
1.3 I can recognise the importance of behaviour in maintaining health and safety
Candidates should be able to demonstrate the ability to work safely and healthily
Evidence: From portfolio files.
Additional information and guidance
Though there are no laws necessarily about health and well being, candidates should try and maintain these in order to work with their colleagues and carry out their duties.
1.4 I can follow organisational procedures in the event of accidents and emergencies
Candidates will be able to demonstrate competence with rules and guidelines
Evidence: Assessors observation of finalised published work.
Additional information and guidance
All organisations will have set procedures related to what they do and their location. Candidates need to show they understand these and can follow them, especially as in some cases members of the public could also be affected.
1.5 I can complete tasks in a safe manner, in line with instructions
Candidates will be able to complete tasks effectively and efficiently to established guidelines
Evidence: Assessors observation of finalised published work.
Additional information and guidance
Candidates should be able to work as instructed.
The assessor should keep a record of assessment judgements made for each candidate and make notes of any significant issues for any candidate. They must be prepared to enter into dialog with their Account Manager and provide their assessment records to the Account Manager through the on-line mark book. They should be prepared to provide evidence as a basis for their judgements should it be required by the Principal Assessor or their Account Manager/external moderator. Before authorising certification, the Account Manager must be satisfied that the assessors judgements are sound.