Suspend
Undefined
Normally a user account should be suspended if they will no longer participate in the INGOT programme. For example, if the assessor has moved to a different school and the new school is not doing INGOTs. You cannot un-suspend a user. However, if you suspend someone by mistake, you can contact The Learning Machine and ask us to un-suspend a user.
The other case where you might consider suspending an account is in extreme situations such as assessor misconduct or if the assessor's account has been compromised.
In all cases, you should contact the Learning Machine after suspending an account. You can reach us at:
Phone: +44 (0)1827 305940
Email: support@theingots.org