Work Package 3 - Sustainable Centres - Budget Details
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| Partner | Management | Research | Technical | Admin | Euros |
| UK | 3 | 6 | 0 | 2 | 2895 |
| ES | 3 | 6 | 0 | 2 | 2761 |
| RO | 3 | 6 | 0 | 2 | 1297 |
| CZ | 3 | 6 | 0 | 2 | 1446 |
| BG | 15 | 50 | 13 | 15 | 6005 |
| Partner | Travel | Subsistence | Total |
| UK | 0 | 0 | 0 |
| ES | 0 | 0 | 0 |
| RO | 0 | 0 | 0 |
| CZ | 0 | 0 | 0 |
| BG | 800 | 3282 | 4082 |
Printing sub-contract 1000 Euros for materials for business manual
Targets and key outcomes
Phase 1
- Research sustainable models for each country for income generation through certification
- Interim report on findings with specific recommendations (Result 7)
Deadline 31st March 2010
Phase 2
- Focus groups on research findings for each partner target market to refine sustainable strategies
- Interim report on findings with specific recommendations (Result 7)
Deadline 30th September 2010
Phase 3
- Develop and finalise business centre manual with policies and procedures including any specific adjustments for local cultural requirements. (Result 11)
- On-line training course for centre staff in business process
- Interim report on findings with specific recommendations (Result 8)
Deadline 31st March 2011
Phase 4
- INGOT Moderation Centres fully established (Result 1)
- Provide support for centre marketing with CRM and liaison with WP9.
- Manual for Centre policies and procedures localised to each country (Result 11)
- Final report (Result 8)
General description
Researching and devising sustainable business models in the context of needs in each country Produce a swot analysis for marketing INGOTs for each partner Conduct focus group meetings in order to base development on user feedback Provide suitable research based policies and systems for the operation of centres that meet the requirements of the regulators locally and those of The Learning Machine Ltd Train centre support staff so they can support INGOT administration and the provision of information to prospective customers based on research outcomes. Document training and feedback to partners Produce progress reports for the Project Board at the end of each Phase
Methods and pedagogy
Use of standard research methods including Appreciative Inquiry, Focus Groups, Face to Face Questioning, Questionnaires and empirical research. Training systems for Centre support staff in keeping with those provided by TLM and agreed with the UK Regulators. Electronic and physical communication with partners to ensure management policies and procedures are locally valid as well as satisfying the needs of the INGOT programme overall. Provide a business strategy to establish and sustain centres in each partner country including marketing channels and a system for Customer Relationships Management.Budget coments
All partners have some management and research days to use to meet with the WP leader and to find any specific local information needed by the WP leader. WP leader has travel budget intened to enable one visit to each partner country to collaborate on information gathering. Coming to the UK first might be the best strategy so that we can describe the current strategies and what has and has not worked. This can then start as a discussion point for other partners.
Associated Deliverables
- Establishment of INGOT moderation centres (Result 1)
- Interim reports (Results 7 and 8)
- Business manual with policies and procedures for operating centres (Result 11)
- Final report (Result 8)
