BACK TO SCHOOLS ITQ [1]

Handbook home page [2]

• General guidance for interpreting QCF qualification levels [3]
  
• Link to assessor's guide to interpreting the criteria for this unit [4]
  
• Click on the links in the table below for specific guidance on the assessment criteria.
  
• National Strategies APP criteria [5].
  
• References to personal learning and thinking skills (PLTS) [6]
  .

  Level 3, Unit 13 - Using Email (3 credits)

  1. 1. Use e-mail software tools and techniques to compose and send messages	2. 2. Manage use of e-mail software effectively
  1.1 I can select and use software tools to compose and format e-mail messages, including attachments [7]	2.1 I can develop and communicate guidelines and procedures for using e-mail effectively [8]
  1.2 I can explain methods to improve message transmission [9]	2.2 I can read and respond appropriately to e-mail messages and attachments [10]
  1.3 I can send e-mail messages to individuals and groups [11]	2.3 I can use email software tools and techniques to automate responses [12]
  1.4 I can explain why and how to stay safe and respect others when using e-mail [13]	2.4 I can explain why, how and when to archive messages [14]
  1.5 I can use an address book to manage contact information [15]	2.5 I can organise, store and archive e-mail messages effectively [16]
  	2.6 I can customise e-mail software to make it easier to use [17]
  	2.7 I can explain how to minimise e-mail problems [18]
  	2.8 I can respond appropriately to email problems [19]

  Links to ITQ units

  Entry Level	Level 1	Level 2	Level 3
  Entry Level 1, Unit R - Registration [21]	Level 1, Unit R - Registration [22]	Level 2, Unit R - Registration [23]	Level 3, Unit R - Registration [24]
  Entry Level 1, Unit 1 - Improving Productivity Using IT (1 credit) [25]	Level 1, Unit 1 - Improving Productivity Using IT (3 credits) [26]	Level 2, Unit 1 - Improving Productivity Using IT (4 credits) [27]	Level 3, Unit 1 - Improving Productivity Using IT (5 credits) [28]
  Entry Level 1, Unit 2 - Using ICT to Select and Exchange Information (2 credits) [29]	Level 1, Unit 2 - Website Software (3 credits) [30]	Level 2, Unit 2 - Website Software (4 credits) [31]	Level 3, Unit 2 - Website Software (5 credits) [32]
  Entry Level 1, Unit 3 - Online Basics (2 credits) [33]	Level 1, Unit 3 - Using Collaborative Technologies (3 credits) [34]	Level 2, Unit 3 - Using Collaborative Technologies (4 credits) [35]	Level 3, Unit 3 - Using Collaborative Technologies (6 credits) [36]
  Entry Level 1, Unit 4 - Desktop Publishing Software (2 credits) [37]	Level 1, Unit 4 - IT Security for Users (1 credit) [38]	Level 2, Unit 4 - IT Security for Users (2 credits) [39]	Level 3, Unit 4 - IT Security for Users (3 credits) [40]
  Entry Level 1, Unit 5 - Safe Working Practices (2 credits) [41]	Level 1, Unit 5 - Spreadsheet Software (3 credits) [42]	Level 2, Unit 5 - Spreadsheet Software (4 credits) [43]	Level 3, Unit 5 - Spreadsheet Software (6 credits) [44]
  Entry Level 1, Unit 6 - Using ICT in the Workplace (2 credits) [45]	Level 1, Unit 6 - Specialist Software (2 credits) [46]	Level 2, Unit 6 - Specialist software (3 credits) [47]	Level 3, Unit 6 - Specialist Software (4 credits) [48]
  Entry Level 1, Unit 7 - Imaging software (2 credits) [49]	Level 1, Unit 7 - Word Processing (3 credits) [50]	Level 2, Unit 7 - Word processing (4 credits) [51]	Level 3, Unit 7 - Word Processing Software (6 credits) [52]
  Entry Level 1, Unit 8 - Using ICT Equipment in a Work Place (2 credits) [53]	Level 1, Unit 8 - Using the Internet (3 credits) [54]	Level 2, Unit 8 - Using the internet (4 credits) [55]	Level 3, Unit 8 - Using the Internet (5 credits) [56]
  Entry Level 1, Unit 9 - Using Word Processing Software (2 credits) [57]	Level 1, Unit 9 - Drawing and planning (2 credits) [58]	Level 2, Unit 9 - Drawing and planning (3 credits) [59]	Level 3, Unit 9 - Drawing and Planning Software (4 credits) [60]
  Entry Level 1, Unit 11 - Audio and Video Software (2 credits) [61]	Level 1, Unit 10 - Presentation Software (3 credits) [62]	Level 2, Unit 10 - Presentation software (4 credits) [63]	Level 3, Unit 10 - Presentation Software (6 credits) [64]
  Entry Level 1, Unit 12 - Presentation Software (2 credits) [65]	Level 1, Unit 11 - Database Software (3 credits) [66]	Level 2, Unit 11 - Database software (4 credits) [67]	Level 3, Unit 11 - Database Software (6 credits) [68]
  Entry Level 1, Unit 13 - Computer Games Development (2 credits) [69]	Level 1, Unit 12 - Desktop Publishing Software (3 credits) [70]	Level 2, Unit 12 - Desktop Publishing Software (4 credits) [71]	Level 3, Unit 12 - Desktop Publishing Software (5 credits) [72]
  Entry Level 1, Unit 14 - Video Communication (2 credits) [73]	Level 1, Unit 13 - Using Email (2 credits) [74]	Level 2, Unit 13 - Using Email (3 credits) [75]	Level 3, Unit 13 - Using Email (3 credits) [76]
  Entry Level 1, Unit 29 - Understand social media (2 credits) [77]	Level 1, Unit 14 - Audio Software (2 credits) [78]	Level 2, Unit 14 - Audio Software (3 credits) [79]	Level 3, Unit 14 - Audio Software (4 credits) [80]
  Entry Level 2, Unit R - Registration [81]	Level 1, Unit 15 - Imaging Software (3 credits) [82]	Level 2, Unit 15 - Imaging Software (4 credits) [83]	Level 3, Unit 15 - Imaging Software (5 credits) [84]
  Entry Level 2, Unit 1 - Improving Productivity Using IT (2 credits) [85]	Level 1, Unit 16 - IT Communication Fundamentals (2 credits) [86]	Level 2, Unit 16 - IT Communication Fundamentals (2 credits) [87]	Level 3, Unit 17 - Video Software (4 credits) [88]
  Entry Level 2, Unit 2 - Using ICT to Select and Exchange Information (2 credits) [89]	Level 1, Unit 17 - Video Software (2 credits) [90]	Level 2, Unit 17 - Video Software (3 credits) [91]	Level 3, Unit 23 - Multimedia Software (6 credits) [92]
  Entry Level 2, Unit 3 - Online Basics (2 credits) [93]	Level 1, Unit 18 - IT Software Fundamentals (3 credits) [94]	Level 2, Unit 18 - IT Software Fundamentals (3 credits) [95]	Level 3, Unit 24 - Additive Manufacture (6 credits) [96]
  Entry Level 2, Unit 4 -Desktop Publishing Software (2 credits) [97]	Level 1, Unit 19 - IT User Fundamentals (3 credits) [98]	Level 2, Unit 19 - IT User Fundamentals (3 credits) [99]	Level 3, Unit 27 - Design Software (5 credits) [100]
  Entry Level 2, Unit 5 - Using ICT: Safe Working Practices (1 credit) [101]	Level 1, Unit 20 - Using Mobile IT Devices (2 credits) [102]	Level 2, Unit 20 - Using Mobile IT Devices (2 credits) [103]	Level 3, Unit 28 - Optimise IT System Performance (5 credits) [104]
  Entry Level 2, Unit 6 - Using ICT in the Workplace (3 credits) [105]	Level 1, Unit 21 - Data Management Software (2 credits) [106]	Level 2, Unit 21 - Data Management Software (3 credits) [107]	Level 3, Unit 29 - Set Up an IT System (5 credits) [108]
  Entry Level 2, Unit 7 - Imaging software (2 credits) [109]	Level 1, Unit 22- Understanding the social and environmental impact of architecture and construction (3 credits) [110]	Level 2, Unit 22 -Understanding the social and environmental impact of architecture and construction (4 credits) [111]	Level 3, Unit 32 - Computerised Accounting Software (5 credits) [112]
  Entry Level 2, Unit 8 - Using ICT Equipment in a Work Place (2 credits) [113]	Level 1, Unit 23 - Multimedia Software (3 credits) [114]	Level 2, Unit 23 - Multimedia Software (4 credits) [115]	Level 3, Unit 33 - Application Development Using Project Management Methods (6 credits) [116]
  Entry Level 2, Unit 9 - Using Word Processing Software (2 credits) [117]	Level 1, Unit 24 - Additive Manufacture (3 credits) [118]	Level 2, Unit 24 - Additive Manufacture (3 credits) [119]	Level 3, Unit 37 - Internet of Things (6 credits) [120]
  Entry Level 2, Unit 10 - ICT for Employment (1 credit) [121]	Level 1, Unit 25 - Developing Computer Games and Puzzles (4 credits) [122]	Level 2, Unit 25 - Developing Computer Games and Puzzles (4 credits) [123]	Level 3, Unit 40 - Cloud Based Services and Applications (5 credits) [124]
  Entry Level 2, Unit 11 - Audio and Video Software (2 credits) [125]	Level 1, Unit 26 - Computer Games Development (3 credits) [126]	Level 2, Unit 26 - Computer Games Development (4 credits) [127]	Level 3, Unit 41 - Cloud Based Systems and Security (5 credits) [128]
  Entry Level 2, Unit 12 - Presentation Software (2 credits) [129]	Level 1, Unit 27 - Design Software (3 credits) [130]	Level 2, Unit 27 - Design Software (4 credits) [131]	Level 3, Unit 42 - Undertaking a RealWorld Project (5 credits) [132]
  Entry Level 2, Unit 14 - Video Communication (2 credits) [133]	Level 1, Unit 28 - Optimise IT System Performance (2 credits) [134]	Level 2, Unit 28 - Optimise IT System Performance (4 credits) [135]	Level 3, Unit 44 - Bespoke Software (4 credits) [136]
  Entry Level 2, Unit 16 - Using Collaborative Technologies (2 credits) [137]	Level 1, Unit 29 - Set Up an IT System (3 credits) [138]	Level 2, Unit 29 - Set Up an IT System (4 credits) [139]	Level 3, Unit 57 - Networking Fundamentals (5 credits) [140]
  Entry Level 2, Unit 26 - Computer Games Development (2 credits) [141]	Level 1, Unit 30 - CAD (3 credits) [142]	Level 2, Unit 30 - CAD (3 credits) [143]	Level 3, Unit 60 - Cisco CCNA 1 – Introduction to Networks (6 credits) [144]
  Entry Level 2, Unit 29 - Understand social media (2 credits) [145]	Level 1, Unit 31 - Internet Safety for IT users (3 credits) [146]	Level 2, Unit 32 - Computerised Accounting Software (3 credits) [147]	Level 3, Unit 61 - Cisco CCNA 2 – Routing and Switching (6 credits) [148]
  Entry Level 2, Unit 32 - Website Software (2 credits) [149]	Level 1, Unit 32 - Computerised Accounting Software (2 credits) [150]	Level 2, Unit 33 - Application Development Using Project Management Methods (4 credits) [151]	Level 3, Unit 62 - Cisco CCNA 3 – Scaling Networks (6 credits) [152]
  Entry Level 2, Unit 36 - Specialist Software (2 credits) [153]	Level 1, Unit 36 - Financial Modelling (3 credits) [154]	Level 2, Unit 34 - Developing skills for project management (4 credits) [155]	Level 3, Unit 63 - Cisco CCNA 4 – Connecting Networks (6 credits) [156]
  Entry Level 3, Unit R - Registration [157]	Level 1, Unit 38 - Animation Software (3 credits) [158]	Level 2, Unit 35 - Using Project Management Software (4 credits) [159]	Level 3, Unit 64 - Cisco – CCNA Security (6 credits) [160]
  Entry Level 3, Unit 1 - Improving Productivity Using IT (3 credits) [161]	Level 1, Unit 39 - Digital Art (3 credits) [162]	Level 2, Unit 38 - Animation Software (4 credits) [163]	Level 3, Unit 65 - Cisco – CyberSecurity Essentials (6 credits) [164]
  Entry Level 3, Unit 2 - Online Basics (1 credit) [165]	Level 1, Unit 43 - E-safety for learners (2 credits) [166]	Level 2, Unit 39 - Digital Art (4 credits) [167]	Level 3, Unit 66 - Cisco – IT Essentials (6 credits) [168]
  Entry Level 3, Unit 3 - Desktop Publishing Software (2 credits) [169]	Level 1, Unit 50 - Developing skills for remote working (3 credits) [170]	Level 2, Unit 43 - E-safety for learners (3 credits) [171]	Level 3, Unit 67 - Cisco – Networking Essentials (6 credits) [172]
  Entry Level 3, Unit 4 - Displaying Information Using ICT (3 credits) [173]	Level 1, Unit 51 - Effectiveness communication using remote systems (4 credits) [174]	Level 2, Unit 50 - Developing skills for remote working (3 credits) [175]
  Entry Level 3, Unit 5 - Using ICT to Find Information (3 credits) [176]	Level 1, Unit 102 - Digital Editing and Publishing (4 credits) [177]	Level 2, Unit 51 - Effectiveness communication using remote systems (4 credits) [178]
  Entry Level 3, Unit 6 - Communicating Information Using ICT (3 credits) [179]	Level 1, Unit 103 - Digital Modelling (4 credits) [180]	DELLevel 2, Unit 70 - Understanding of Cyber Security and Online Threats (3 credits) [181]
  Entry Level 3, Unit 7 - Producing Charts Using ICT (3 credits) [182]	Level 1, Unit 105 - Digital Design and Graphics (4 credits) [183]	DELLevel 2, Unit 71 - Analysing and Evaluating Cyber Threats (3 credits) [184]
  Entry Level 3, Unit 8 - IT Security for users (1 credit) [185]		DELLevel 2, Unit 72 - Applying and Deploying Security Tools and Best Practice (3 credits) [186]
  Entry Level 3, Unit 10 - Presentation software (2 credits) [187]		DELLevel 2, Unit 73 - Extended Project: Securing and Defending Online Systems (6 credits) [188]
  Entry Level 3, Unit 14 - Audio and Video Software (2 credits) [189]		Level 2, Unit 80 - Digital Tools and Best Practice for Project Management (5 credits) [190]
  Entry Level 3, Unit 15 - Imaging Software (2 credits) [191]		Level 2, Unit 81 - Digital Safety and Security Policies and Procedures (4 credits) [192]
  Entry Level 3, Unit 16 - Using Collaborative Technologies (3 credits) [193]		Level 2, Unit 82 - Digital Editing and Publishing (3 credits) [194]
  Entry Level 3, Unit 20 - Introduction to Using mobile IT devices (2 credits) [195]		Level 2, Unit 83 - Digital Design and Graphics (3 credits) [196]
  Entry Level 3, Unit 23 - Multimedia Software (2 credits) [197]		Level 2, Unit 84 - Digital Modelling and Data Management (3 credits) [198]
  Entry Level 3, Unit 25 - Developing Computer Games and Puzzles (3 credits) [199]		Level 2, Unit 85 - Virtual Reality and the Development Life Cycle (4 credits) [200]
  Entry Level 3, Unit 26 - Computer Games Development (3 credits) [201]
  Entry Level 3, Unit 28 - Personal information management software (1 credit) [202]
  Entry Level 3, Unit 32 - Website Software (2 credits) [203]
  Entry Level 3, Unit 36 - Specialist Software (2 credits) [153]